Privacy Policy

This privacy policy sets out how Damon Dwyer Limited uses and protects any information that you give Damon Dwyer Limited when you use this website.

Damon Dwyer Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Damon Dwyer Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26th August 2014.

What we collect

We may collect the following information via email from you:

  • your name
  • contact information including email address
  • demographic information such as postcode, personal history, description of presenting symptoms and preference for treatments we provide.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for internal record keeping.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All contact with us is completely confidential and we are regulated by industry bodies to ensure all records are kept securely. We are audited by both the National Council of Psychotherapists and the General Hypnotherapy Standards Council to ensure these procedures are upheld.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you telephone or email us via the website, leave only your name and suitable contact details such as your phone number and we will contact you. You do not need to provide demographic information or details of a personal kind such as a life history or preference for a certain treatment or service.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Damon Dwyer Limited, 25 Arnolds Way, Oxford, OX2 9JD.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.